Privacy Policy
Last Updated: 5/16/2026
1. Introduction
Relay8 operates www.relay8.io. This Privacy Policy explains how we collect, use, and protect information about visitors to our Site. By using the Site, you agree to the practices described in this policy.
2. Information We Collect
a. Information You Provide
•First and last name — when you fill out a contact form or request a quote.
•Email address — when you fill out a contact form, subscribe to our newsletter, or request a quote.
•Phone number — when you fill out a contact form or request a quote. By providing your phone number, you consent to being contacted by us via phone call and/or text message (SMS/MMS) regarding your inquiry and our services.
•Message content — when you contact us directly.
b. Information Collected Automatically
•When you visit the Site, we and our third-party analytics providers (e.g., Google Analytics) automatically collect:
•IP address
•Browser type and version
•Pages visited and time spent on each page
•Referring URL
•Device type and operating system
•Cookie identifiers (see Section 4)
We use this data in aggregate form to understand how visitors use the Site and to improve our content and user experience.
3. How We Use Your Information
We use the information we collect to:
•Respond to your inquiries and fulfill service requests via email, phone call, or text message
•Send you marketing communications if you have opted in (you may opt out at any time)
•Contact you by phone or SMS/MMS regarding your inquiry or our services, with your consent
•Analyze Site traffic and usage patterns
•Improve the Site and our services
•Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate the Site and collect analytics data. Cookies are small text files placed on your device.
Types of cookies we use:
•Strictly necessary cookies — required for the Site to function (e.g., session management).
•Analytics cookies — used to understand how visitors interact with the Site (e.g., Google Analytics).
You can control or disable cookies through your browser settings. Note that disabling cookies may affect some Site functionality. For information on opting out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
5. Email, Phone, and Text Communications
If you provide your contact information, we may reach out to you as follows:
Email: We may send responses to your inquiries and, with your consent, marketing or promotional content. Every marketing email includes an unsubscribe link. You may opt out at any time by clicking "Unsubscribe" or contacting us at [email protected].
Phone calls: We may call you to follow up on your inquiry or discuss our services. You may ask to be removed from our call list at any time by notifying us at [email protected].
Text messages (SMS/MMS): By submitting your phone number through our contact form, you expressly consent to receive text messages from Relay8 regarding your inquiry and our services. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected].
We do not share your phone number with third parties for their own marketing purposes.
6. Third-Party Services
We may use third-party services that collect or process data on our behalf, including:
•Google Analytics — website traffic analysis using cookies (Google Privacy Policy)
•Email marketing platform GoHighLevel (GoHighLevel Privacy Policy) Web
•Web hosting provider — GoHighLevel (GoHighLevel Privacy Policy)
These providers have their own privacy policies governing how they handle your data. We are not responsible for their practices.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Email addresses and phone numbers are retained until you request deletion or opt out of all communications.
8. Your Rights and Choices
You have the right to:
•Access the personal information we hold about you
•Correct inaccurate information
•Request deletion of your personal information
•Opt out of marketing emails at any time
•Opt out of SMS/text messages at any time by replying STOP
To exercise any of these rights, contact us at [email protected].
California residents: Under the California Consumer Privacy Act (CCPA), you have additional rights, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information. To submit a request, contact us at [contact email].
9. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
11. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Relay8 - 2706 Rainier Circle, Wichita, KS 67215. [email protected] (785) 477-0626